Knowledge base maintenance
FROM $99/month USD
Included starter scope
Up to four existing help article updates or two new standard articles monthly, navigation review and one revision round.
Upgrades and optional extras
Expanded plans to $299/month; screenshot capture and initial documentation projects quoted separately.
Supporting software options
- Help centre CMS
- Knowledge review scheduler
- FAQ manager
- Documentation feedback tracker
Software configuration or custom development is quoted separately; these tools are not automatically included in the service fee.
How your plan starts
- Choose your plan and click Buy to open its payment page on Richcom.lk.
- Review the included scope, enter your billing details and requirements, and check the final LKR amount.
- Pay securely through DirectPay, then return to Richcom Software for payment status. Work starts after verification and required inputs.
Prices are USD starting prices. Monthly and annual plans currently use separate one-time renewal payments; automatic recurring card billing is not enabled. No automatic renewal charge is made. Payment is collected by Richcom Technology through richcom.lk; the payment review shows the payable currency and amount before confirmation.
Third-party licences, API consumption, sending fees and additional infrastructure are excluded unless itemized. Support is during agreed business hours; emergency response requires a separate agreement. Changes beyond the allowance need approval and a separate quotation. You may stop future renewals; access and export arrangements are confirmed in your agreement.