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Getting Started with Richcom Software

Plan your Richcom software purchase or project: confirm compatibility, agree scope, review payment, test the workflow and complete a practical handover.

Before choosing a package

  1. Identify the task to improve and the people who will use the result.
  2. List devices, operating systems, users, locations and required integrations.
  3. Prepare a small sample catalogue or dataset with confidential details removed.
  4. Confirm scope, delivery, revisions, update coverage and support allowance in writing.

Payment and confirmation

For a defined package, its buy button takes you directly to the richcom.lk payment page without adding an item to a cart. Review the package and final payable LKR total before authorising payment. Richcom Technology processes the payment; return to the confirmation page and retain your reference.

For custom work, request a scoped quotation first. A successful browser redirect alone is not proof of payment; confirmation must match the payment record.

Acceptance and handover

  1. Test the agreed workflow with sample records.
  2. Check document output, printing, export and recovery where included.
  3. Confirm user permissions and agreed integrations.
  4. Receive the installation or access instructions and relevant training.
  5. Save a separate backup and record how to request help.

Report issues against the agreed acceptance checklist. Request additions separately so their cost and delivery impact are clear.

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