Keep important website functions working and plan a hosting move around the orders, records and people that depend on it.
The practical starting point
Treat maintenance and migration as business continuity work. Protect the records, payment paths and enquiries that keep the business operating. Agree a recovery plan, check the customer journey and give each important task an owner.
A clear route through the topic
Know the current system
Record hosting, access, integrations and the customer functions that must work.
Control the change
Keep an appropriate recovery point and define how changes or a hosting cutover will be checked.
Verify business operation
Review actual order and enquiry handling, then document the outcome and unresolved issues.
Focus on the decision in front of you
A website can display correctly while an order email fails or a changed shipping rule produces the wrong result. Likewise, a copied store is not ready simply because the homepage loads. The guides in this hub focus on evidence: agreed backups, meaningful tests and operational sign-off.
Read the guides
Website Maintenance Checklist for Small Business Owners
Build a practical website care plan covering backups, updates, access, checkout checks and recovery responsibilities for your small business.
Read the guide →PRACTICAL GUIDEHosting Migration Checklist: Plan a Safer Move for Your Store
Prepare a hosting move with an inventory, backup plan, order cutover, DNS review and practical post-migration checks for your online store.
Read the guide →Where should you start?
The site needs ongoing care
Begin with the maintenance checklist and confirm scope, access and backup responsibilities.
We are changing hosting
Use the migration checklist to plan orders, DNS, validation and the fallback arrangement.
We are rebuilding the store as well
Return to the website-growth hub to separate the new build requirements from the hosting move.
Related services
- website maintenance — review the current package, required inputs and delivery terms.
- hosting migration — review the current package, required inputs and delivery terms.
Working on a related decision? Explore Websites & Content Growth, or return to the Resource Centre.