Keep your website
moving forward.
Ongoing care for your agreed existing website, with the maintenance scope and access arrangements established during onboarding.
- Bug fixes in pages, forms, checkout and existing integrations
- Website and database backups on an agreed schedule
- Crash diagnosis and recovery from a suitable available backup
- Plugin updates every two months
- Compatibility and key-function checks after updates
One agreed existing website
New features and major redesigns are scoped separately.
Buy this packageGood maintenance starts with good access.
Agree the backup plan
Confirm the backup schedule, retention and storage during onboarding.
Manage admin access
Richcom manages administrator access. Approved admins have admin privileges; staff use suitable store or content roles.
Check what matters
Focus on the core website functions and review compatibility after maintenance work.
Third-party administrator access requires prior approval under the maintenance arrangement. Agree the onboarding scope and access requirements before beginning.
Maintenance is paid separately for each agreed month or date range. Payments are one time; automatic renewal is not enabled.
Give your website a practical care plan.
Share the current website and the support you need.
Make a more informed choice.
Website Maintenance Checklist for Small Business Owners — practical examples, a decision checklist and questions to prepare before starting.
Explore more in the related topic hub or browse the Resource Centre.
Starter package & premium add-ons
Website maintenance
From $89
per agreed month · USD
Care Starter: one brochure website, monthly update check, weekly backups where supported, one monthly health report and up to 30 minutes of minor edits. Existing full care remains $100/month.
Estimated delivery: Monthly. Timing starts after access, content and scope approval.
Premium add-ons (optional)
- Monthly checkout checks — +$39/month USD
Test one store checkout journey once each month.
Pay for service + this add-on - Additional editing allowance — +$45/month USD
One additional hour of minor content edits each month.
Pay for service + this add-on
Added to the base service after compatibility and scope confirmation. One-time unless marked /month. Additional delivery time is confirmed in your quote.